Privacy Policy
At Dubai Audio Centre L.L.C (referred to as “we”, “us” or “our” throughout this Privacy Policy), data protection and confidentiality are high priorities.
This privacy policy (together with our terms of website use https://dubaiaudio.com/terms-of-use/ and any other documents referred to on our website) sets out clear guidelines for how Dubai Audio processes your personal data. Further, we explain how we use the personal data that you leave and/or provide when you visit our website and use the various services on the website.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.dubaiaudio.com you are accepting and consenting to the practices described in this policy.
1. Data Controller & Contact Information
This website is operated and owned by:
Dubai Audio Centre L.L.C
Office #M10 Emgate Building
Sheikh Zayed Rd. Po Box 32836
Dubai
United Arab Emirates
Phone: +9714 343 1441
Email: info@dubaiaudio.com
2. Collection of Personal Data
You will always be informed about collection of your personal data. The personal data collected by us may include; your name, your email address, and similar identification data, information about an online purchase and about your navigation on the website.
With the submission of your data it will always be stated whether the submission is voluntary or necessary for completing the desired action, such as the completion of a transaction in our web shop.
Your personal data is collected in one or several of the below cases:
When you buy goods online at www.dubaiaudio.com
When you sign up for our newsletter
When you create an account at www.dubaiaudio.com
When you participate in one of our competitions
When you register to one of our events
If you use your email address in more than one of the above cases, your personal data will only be collected and registered in one place. This way your information is already stored when you shop at Dubai Audio, and you will not receive the same marketing material from us more than once.
3. Use of Personal Data
Personal data is used in connection with:
Order completions and handling of orders
Customer service support
Management of user accounts
Overview of purchase history
Measuring and improving our services
Newsletter sign-ups
Personalized advertising and marketing
Please note, that we will only use your personal data to send marketing material if you have previously given your explicit consent, unless legislation allows us to contact you without your prior consent.
We keep statistics about which areas of the site our users visit and which products the users prefer. This data does not contain personal data. Knowledge about your use of the website is gained with help from the collected data. This information is used to improve the experience on the website. Further, we collect information about what products our users, as a unit, prefer. This information is also used to improve the website. We do not sell or otherwise disclose information about how you navigate and use our website. We do not sell or disclose information about your purchase history to third party.
4. Transfer to Other Data Controllers
In general, we do not transfer your personal data to a third party without your consent. However, information that is used for delivery of goods will be transferred to the shipping company used by us. Under specific circumstances and with reference to legislation, it might be necessary to transfer information to public authorities or the police. For example, information may be disclosed to the police in case of suspicion of credit card fraud.
In the case of a re-organization, full or partial sale of the company, any disclosure in such connection will be in accordance with current legislation for the processing of personal data.
5. Disclosure to Data Processors
Your personal data is disclosed to our partners who deliver services on behalf of Dubai Audio, for example in relation to send-outs of newsletters. These partners only process the personal data on behalf of Dubai Audio and in accordance with the instructions by us.
6. Deletion of Personal Data
We will delete your personal data when we no longer need to process them in relation to one or more of the purposes set out above in section 3. However, the data may be processed and stored for a longer period in anonymized form.
7. Cookies
Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy https://dubaiaudio.com/cookies-policy/.
8. Security
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted by using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
9. Your Rights
You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You also have the right to object to the collection and further processing of your personal data including profiling/automated decision-making. Furthermore, you have the right to have your personal data rectified, erased or blocked. Moreover, you have the right to receive information about you that you have provided to us, and the right to have this information transmitted to another data controller (data portability).
10. Withdrawal of Consent
You may, at any time, withdraw any consent you have given and we will delete your personal data, unless we can continue the processing based on another purpose. If you wish to withdraw your consent, please contact us at info@dubaiaudio.com or by phone: +9714 343 1441.
11. Links to Other Websites Etc.
Our website may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies or for the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners’ policies on the protection of personal data and other relevant policies.
12. Amend of Data Etc.
If you want us to update, amend or delete the personal data that we have recorded about you, wish to get access to the data being processed about you, or if you have any questions concerning the above guidelines, you may contact us at info@dubaiaudio.com or by phone: +9714 343 1441.
13. Compliants
If you wish to appeal against the processing of your personal data, please contact us by email or telephone as indicated in section 12 above.
14. Changes to our Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@dubaiaudio.com.